Return Policy

Things don't always go the way they're supposed to, we toootally get it!

We are happy to help you with any ASNTATTOO products within 14 days from the day it was received. 

While we don’t accept physical product returns due to hygienic reasons, we can still help you by providing an ASNTATTOO credit, or in some cases a refund.* 

Returns requested after 14 days of the received date may still be eligible for an ASNTATTOO credit, though we do not accept returns for orders that are over 90 days old. 

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Please reach out to us at asntattoo@outlook.com if you have any questions about your order. 

Additionally, please note that from time to time, ASNTATTOO may refuse a refund request if we find evidence of abuse. *In cases of refunds, please note that your original shipping charges will not be refunded

Defective Products or Issues With Tattoo Application 

If you run into an issue with applying your tattoo or if the products you got are damaged/defective, reach out to us - it may be eligible for a one-time resend or credit. Follow the instructions below, and send us a photo of the products that aren't quite right. After we receive your inquiry, our team will take a look at your order and share the next steps with you!

Your order number

The product(s) with the issue

The issue or defect you encountered

How do I reach out about a credit or refund?

It’s super simple! Send us an email at asntattoo@outlook.com or let us know using the support widget on this page. Don’t forget to include:

Your order number

The products and quantity you’re reaching out about

The reason you’re hoping to get a refund

Our team will take a look at your order and share the next steps with you.